TaxAid is a UK charity providing tax advice to people who cannot afford to pay a professional adviser. The service is independent and confidential. They are an organisation doing a great job with very limited amount of funding. If you contact them be patient, if you speak with a tax advisor remember that they are volunteering their time to help you – a complete stranger.
The Citizens Advice Bureaux helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
The Low Incomes Tax Reform Group (LITRG) is an initiative of the Chartered Institute of Taxation to give a voice to the un-represented in the tax system. The Group aims to persuade politicians and the Revenue to make the tax system easier and fairer. They have a good page on How To Survive an Enquiry by HMRC and also How to complain.
TaxHelp for Older People is a charity providing free advice on tax to older people on low incomes who could not otherwise afford any professional help.
HMRC Is Shite is a blog dedicated to the taxpayers of Britian and the employees of HMRC, who have to endure the monumental shambles that is Her Majesty’s Revenue and Customs. The writer Ken Frost, was ranked 42nd by Accountancy Age in their 2011 Financial Power List.
Directgov is (as the name suggests) a government run website and therefore presents a rather glossy view of HMRC, still it’s worth a look for basic information.
Bad or dead links? Drop me an email using the contact page, thanks.