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Have HMRC refused to tell you why you are being investigated?

I’m continuing to work on the next Tax-Hell book: Complaining: What HMRC Don’t Want You To Know. Frequently HMRC investigators open an investigation without telling you what they are investigating – when this happens quote the Litigation and Settlement Strategy at them, which states that it’s their policy to “be open” and “work collaboratively”. Have […]

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Boom in adult colouring books attracts HMRC

The FT reports this week that HMRC is considering slapping VAT on adult colouring books By ‘adult’ the Financial Times don’t mean sexual they are referring to: “The craze.. driven by the popularity of “mindfulness”, a therapy encouraging people to engage with their surroundings.” Whatever. As things stand children’s books don’t have VAT on them, […]

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National Audit Office Slams HMRC

The National Audit Office (NAO) has published a damming report on HMRC that says staff cutbacks have lead to poor customer service. Between 2010-11 and 2014-15, HMRC cut staff in personal tax from 26,000 to 15,000, decreasing the cost of its personal tax operations by £257m. The NAO said “the quality of service provided by HMRC for […]